Terms & Conditions

This website is operated by DeGNZ Labs SARL (“DeGNZ,” “DeGNZ Labs,” “we,” “us,” or “our”).

DeGNZ Labs operates as a business focused on operational engineering, business systems design, and related advisory, delivery, and implementation services.

For any questions relating to these Terms & Conditions, users may contact us at hello@degnz.studio.

Registered address: N° 112 LOT SAHARA 1 AV MOHAMED 6, MEKNES, MOROCCO.

These Terms & Conditions govern access to and use of the DeGNZ Labs website, together with the handling of enquiries, scheduling requests, pre-engagement communications, and other interactions initiated through the website.

They are intended to establish the general legal framework for how users interact with the website and how DeGNZ Labs handles those interactions prior to any formal service engagement.

These Terms & Conditions do not, by themselves, create a consulting, implementation, advisory, or delivery relationship.

By accessing or using this website, users confirm that they have read, understood, and accepted these Terms & Conditions.

If a user does not agree with these Terms & Conditions, that user should not use the website.

DeGNZ Labs reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after any such update shall be deemed acceptance of the revised version.

Users may access and use this website only for lawful purposes and in a manner consistent with these Terms & Conditions.

By using this website, users agree not to provide false, misleading, or incomplete information, impersonate another person or entity, interfere with the security, integrity, or operation of the website, attempt unauthorized access to any systems or data, scrape or extract content without permission, or use the website in any unlawful, abusive, or harmful way.

DeGNZ Labs reserves the right to restrict access or disregard submissions that appear inconsistent with legitimate website use.

The website may allow users to submit enquiries, request information, or book intro calls with DeGNZ Labs.

These interactions are intended to facilitate early-stage communication and mutual evaluation. Their purpose is to determine whether a business need exists and whether DeGNZ Labs may be an appropriate fit for the relevant context.

Submission of a form or participation in an intro call does not guarantee that DeGNZ Labs will offer services, issue a proposal, or enter into any engagement.

No binding service commitment arises from browsing the website, sending an email, submitting a form, booking an intro call, receiving a response, or discussing a possible engagement with DeGNZ Labs.

A service relationship exists only where DeGNZ Labs has expressly agreed to provide services under a separate written agreement, proposal, or equivalent formal arrangement.

Where DeGNZ Labs issues a proposal, scope, statement of work, quotation, or similar document, that document shall be considered informational and non-binding unless and until it is expressly accepted in the manner required by DeGNZ Labs.

Any actual engagement between DeGNZ Labs and a client shall be governed by the specific written terms applicable to that engagement, including, where relevant, proposals, statements of work, master services agreements, service orders, or other contractual documents.

In the event of any conflict between these Terms & Conditions and a signed agreement, the signed agreement shall prevail for the scope of that engagement.

Any fees, pricing structures, payment schedules, expense treatment, tax handling, or commercial conditions relating to DeGNZ Labs services shall be defined in the applicable proposal, agreement, or other written commercial document.

Unless otherwise stated in writing, all fees are subject to applicable taxes, payment obligations apply according to the agreed terms, and delayed payment may affect delivery timing, availability, or continuation of services.

No pricing or commercial information made available on the website shall be interpreted as a universal or automatically binding offer.

Where a service relationship is discussed or entered into, the client or prospective client is responsible for providing accurate information, timely feedback, necessary approvals, relevant access, and reasonable cooperation.

DeGNZ Labs shall not be responsible for delays, limitations, or performance issues resulting from incomplete information, delayed responses, unavailable systems, or lack of cooperation from the client side.

During pre-contractual discussions or service delivery, either party may disclose confidential or commercially sensitive information.

Unless otherwise agreed in writing, each party is expected to handle such information in good faith and not to disclose or misuse it beyond what is reasonably necessary for evaluation, discussion, or performance of the relevant relationship.

Where appropriate, specific confidentiality obligations may be governed by a separate non-disclosure agreement or by the terms of a signed commercial agreement.

Users must not use the website, communications channels, or DeGNZ Labs booking and enquiry flows in any way that is unlawful, abusive, fraudulent, disruptive, or inconsistent with the legitimate purpose of the website.

This includes, without limitation, submitting spam or irrelevant communications, attempting to manipulate booking or form systems, using deceptive identity or company information, or using the website in a way that creates technical, legal, or reputational risk for DeGNZ Labs.

Unless expressly stated otherwise, DeGNZ Labs does not guarantee the uninterrupted availability, suitability, or performance of third-party services and is not responsible for their separate policies, failures, or actions beyond the extent required by law.

The website and its contents are provided on an “as is” and “as available” basis for general informational purposes.

DeGNZ Labs does not guarantee that the website will always be available, secure, uninterrupted, error-free, or suitable for any specific purpose.

To the maximum extent permitted by applicable law, DeGNZ Labs shall not be liable for indirect, incidental, consequential, reputational, or business losses arising from or connected with the use of the website, reliance on its content, or inability to access or use it.

Nothing in these Terms & Conditions excludes liability where such exclusion is not permitted by applicable law.

DeGNZ Labs reserves the right to decline, discontinue, suspend, or refuse discussions, access, or services where it considers, in its reasonable discretion, that any of the situations above apply.

Where a specific signed agreement exists, termination rights shall be governed by that agreement.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Morocco, unless otherwise required by mandatory law.

Any dispute arising out of or in connection with these Terms & Conditions or the use of the website shall be submitted to the competent courts of Morocco, unless otherwise required by applicable law.